A mantra of sustainability for telecom operators has become the need for continuous development and the capacity to implement new facilities in smaller cycle moments. The telecom operators are continually developing their products to improve their customer experience, from the improvement of the Average revenue per user (ARPU) to customer retention. Key issues of telecom businesses when applying their IT policy on Operations Support Systems (OSS) and Business Support Systems (BSS) solutions include complex accounting processes, a strong inclusion rate across various apps and technology piles, revenue assurance, dependability, accessibility and inter-operability.

Telecom businesses are now more than ever looking for associates who comprehend their business and are able to undertake and hold responsibility for the effective implementation in order to provide the greatest quality assurance.